Home Depot Exchange Policy (10 FAQs)
In today’s economy, it’s more important than ever to get the most bang for your buck. So when you’re making a big purchase like a new fridge or patio furniture, you want to be sure you’re getting the best deal possible.
That’s why it’s important to know the ins and outs of The Home Depot’s exchange policy. With a few simple guidelines, you can be sure you’re getting exactly what you need – and that you won’t be stuck with something you don’t want.
What is Home Depot’s return policy
If you need to return an item to Home Depot, no problem! You have up to 180 days after your purchase to make a return. Just bring the item and your receipt back to the store, and they will process your return. If you don’t have a receipt, they may be able to look up your purchase in their system. Returns without a receipt may be refunded as store credit.
What is Home Depot’s exchange policy
At Home Depot, we want you to be satisfied with your purchase. If for any reason you are not, we will gladly exchange or refund the purchase price of most merchandise within 180 days of purchase. Exceptions include:
-As-Is and clearance items
-Customized or special order items
-Paint, stain and wallpaper
-Installed products and services
-Gift cards
To return an item, simply bring it back to any store along with your original receipt or packing slip. For online orders, please call customer service at 1-800-HOME-DEPOT.
How many days do I have to return an item to Home Depot
If you need to return an item to Home Depot, you have up to 90 days from the date of purchase. You will need to bring your original receipt or order number, as well as the credit card you used to make the purchase. If you do not have your original receipt, Home Depot may be able to look up your purchase using your credit card number. Returns without a receipt may be refunded as a store credit.
What items are ineligible for return at Home Depot
The following items are ineligible for return at Home Depot:
-Paint
-Custom orders
-Special orders
-Cut lumber
-Nail guns
-Plumbing fixtures
-Light bulbs
-Opened cleaning supplies
-Gift cards
How do I return an item to Home Depot
If you need to return an item to Home Depot, you can do so by taking it to the store or by mailing it back. If you take the item back to the store, you will need to bring a valid photo ID and the credit card that you used to make the purchase. The store will refund your purchase price, minus any applicable restocking fees. If you mail the item back, you will need to include a copy of your receipt and a note explaining why you are returning the item. You will also need to pay for return shipping. Home Depot does not accept returns of items that were purchased online through third-party sellers.
How do I exchange an item at Home Depot
If you need to exchange an item at Home Depot, you can do so by bringing the item to the store with your receipt. You can also exchange the item by mail if you have your original packing slip and the item is in its original condition. To exchange an item by mail, fill out the form on Home Depot’s website and include your packing slip and the reason for the return.
What forms of payment does Home Depot accept for returns
Home Depot accepts many forms of payment for returns, including cash, check, credit card, and gift card. They also have a return policy that allows you to return items within 90 days of purchase.
Will Home Depot refund my shipping costs if I return an item
If you return an item to Home Depot, they will refund your shipping costs. This is a great policy that allows customers to feel confident in their purchases. There are some restrictions, however. Items must be returned within 30 days of purchase and must be in new, unopened condition. Additionally, some items are not eligible for return, including clearance items and special orders. If you have any questions about whether or not your item is eligible for return, please contact Customer Service.
How soon will I receive a refund from Home Depot after returning an item
When you return an item to Home Depot, you can expect to receive a refund within a few days. The amount of time it takes for the refund to be processed depends on the payment method you used when making the purchase. If you paid with a credit or debit card, the refund will be applied to your account within three to five business days. If you paid with cash, you will receive a refund check in the mail within seven to 10 business days.
What do I do if I have a problem with a product I purchased from Home Depot
If you have a problem with a product you purchased from Home Depot, you can take the following steps:
1. Call the Home Depot customer service number at 1-800-HOME-DEPOT (1-800-466-3337).
2. Go to the Home Depot website and fill out the “Contact Us” form.
3. Send an email to [email protected].
4. Write a letter to The Home Depot Customer Care PO Box 61083 Atlanta, GA 30348-1083