Books A Million Customer Service (10 FAQs)

Books A Million Customer Service (10 FAQs)

If you’re looking for answers to your questions about Books-A-Million’s customer service, you’ve come to the right place. Here are the top 10 FAQs about our customer service, answered by our experts.

 

What are the customer service hours for Books-A-Million

Books-A-Million offers great customer service hours Monday through Saturday 9am to 9pm EST, and Sunday 10am to 6pm EST. They offer a wide variety of books, ebooks, magazines, toys, games, and more for anyone who loves to read. Plus, their online store makes it easy to find exactly what you’re looking for and have it shipped right to your door. So whether you’re looking for your next great read or just need a last minute gift, be sure to check out Books-A-Million.

 

How can I contact Books-A-Million customer service

If you need to contact Books-A-Million customer service for any reason, there are a few different ways you can do so. You can call their customer service number at 1-800-201-7323, Monday-Friday 8AM-5PM CST. You can also email them at [email protected], or reach out to them on social media – they have an active presence on both Facebook and Twitter.

There are a few things to keep in mind when contacting customer service. Make sure you have your order number handy if you’re reaching out about a specific order. And be as clear and concise as possible in your communication – the more information you can provide, the better they’ll be able to assist you.

Books-A-Million takes pride in providing excellent customer service, so whatever your issue may be, they’ll be more than happy to help you resolve it. Contact them today and see for yourself!

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What is the best way to reach Books-A-Million customer service

If you need to reach Books-A-Million customer service, the best way to do so is by calling their customer service number at 1 (800) 726-3358. When you call this number, you will be able to speak to a customer service representative who can help you with whatever issue you are having. If you need to reach customer service for an online order, you can also email them at [email protected].

 

How do I speak to a customer service representative at Books-A-Million

If you need to speak to a customer service representative at Books-A-Million, you can call their customer service number at 1-800-201-3550.

 

I am not satisfied with my purchase from Books-A-Million, what can I do

If you are not satisfied with your purchase from Books-A-Million, you may return the item for a refund within 30 days of the purchase date. To return an item, simply bring it to any Books-A-Million store or mail it back to our Online Returns department using the provided shipping label. Please note that we can only accept returns for items purchased from Books-A-Million stores or www.booksamillion.com; we cannot accept returns for items purchased from other retailers.

 

How do I return an item to Books-A-Million

If you’re not satisfied with a purchase from Books-A-Million, we will gladly accept your return within 30 days of the order date. Here’s what you need to do:

1. Bring the item and your receipt to any Books-A-Million store.

2. We’ll process your return and issue a refund to the original form of payment.

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3. If you don’t have a receipt, we’ll refund your purchase using the lowest selling price within the past 30 days.

We hope you’re happy with your purchase, but if not, we want to make things right. Thanks for shopping at Books-A-Million!

 

I received a damaged item from Books-A-Million, what should I do

If you received a damaged item from Books-A-Million, the first thing you should do is contact customer service. You can do this by calling their customer service number or by sending an email. In your message, be sure to include your order number, the date you received the item, and a description of the damage. Once customer service has been notified, they will work with you to resolve the issue. This may involve sending you a replacement item or issuing a refund.

 

How long will it take for Books-A-Million to resolve my issue

It’s been four days since I called Books-A-Million’s customer service line to report a problem with my order, and I’m still waiting for a resolution. I’m starting to wonder how long it will take for them to resolve my issue.

I placed an order for two books on their website, and only one of them arrived. When I called to ask about the missing book, the customer service representative told me that it would be shipped out within a few days. However, it’s been over a week now and I still haven’t received it.

I’m getting impatient now, and I really hope that they will resolve my issue soon. I don’t want to have to cancel my order and get my money back, but if they don’t resolve this soon, that’s what I’ll have to do.

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Has anyone else had this problem with Books-A-Million? How long did it take them to resolve your issue? I’d love to hear from others who have had similar experiences.

 

I am having trouble using my gift card on the Books-A-Million website, what should I do

If you’re having trouble using your gift card on the Books-A-Million website, there are a few things you can try. First, make sure that you’re entering the correct card number and PIN. If you’re still having trouble, contact customer service for assistance.

 

What should I do if I forget my Books-A-Million online account password

If you forget your Books-A-Million online account password, you should go to the login page and click on the “Forgot Password?” link. Then, you will enter your username or email address associated with your account. After that, you will choose how you would like to reset your password. You can either have a reset password link emailed to you or answer your security questions. Once you reset your password, you will be able to log in to your account.